facebook marketing

B2B (Business to Business), B2C (Business to Consumer), Social Media for Business

Social Media Marketing– multiple platforms, one voice

 

Social Media has been most talked about ‘must have’ tool for business marketing in years.  Everyone is doing it and –with a target audience of more than 1 billion people interacting via social media globally – you can understand why.  Social media users represent 70% of the total internet-using population on the planet.

But before we get too carried away, it’s worth remembering that social media is just another marketing tool.  It sits alongside a whole raft of other channels that businesses use to communicate with their audiences.

And as with the other more ‘traditional’ marketing techniques, the key isn’t just doing them – it’s doing them right.  Many businesses make the mistake of using social media platforms to communicate in an ad-hoc way without integrating them into the business’ overall marketing strategy…. Read More

B2C (Business to Consumer), Business Blogging, Facebook

Facebook Marketing – Give your Customers More

I notice that many companies use Facebook regularly and are saying all the right things – “engaging” their customers with personable comments, providing them with information about what’s happening (“Come on in We’re Open”) – but this sort of marketing message doesn’t quite “cut it” anymore in today’s information overload/cluttered marketplace.

Here’s where they are missing out – they are treating Facebook as a standalone marketing communication channel.   They are treating this social media channel as marketing only and missing the bigger picture…

Sound familiar? then consider this:

Integrate and Link

You have the opportunity to integrate your social media channels into your business by providing a link back to your website (or better still, your Blog) to entice the reader to click through, visit your website and maybe even “share” that content with their friends.

Provide additional helpful information

Once your reader arrives at your website, you provide them with more… interesting and helpful content.

Engage your Customer and Sell

The result of this is extra traffic to your website, but even more than that, an interactive visit, thereby engaging your customer and adding value.  Ultimately this leads to trust and that potential customer is on track to become a true customer

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MARKETING MESSAGES and lost opportunities

Outlined below are some common Facebook posts, the consumer behaviour that can incur, leading to a lost opportunity to drive traffic to your OWN website, remembering that you do not “own” or control the Facebook platform (case in point AirNZ’s recent hiccups with a Facebook-only promotion) :… Read More